Customer Service & Upselling Strategies
HRD REG NO : 10001581017 28072027
Training Description
This exclusive two-day training program is designed to empower our showroom consultants and frontline team with the skills
needed to deliver a truly luxurious and memorable experience to each customer. Blending world-class customer service
techniques with high-conversion upselling strategies, the program sharpens the emotional intelligence, storytelling, and sales
acumen necessary to excel in a high-value jewellery retail environment. Our training emphasizes service sophistication,
personal touch, and the ability to elevate ordinary transactions into treasured moments.
Training Duration
2 Days
Who Should Attend?
Training Learning Objectives
By the end of this training, participants will be able to:
HRD Corp Accredited Trainer | Corporate Trainer | OD Consultant | Culture Builder | Leadership Coach